Hawaa Privacy Policy

1. Data We Collect

• Personal Info: Name, mobile number, email, address.
• Device Data: IP address, device type, OS version.
• Location: For pickup/drop-off and real-time tracking.

2. Use of Data

• Facilitate deliveries.
• Communicate order updates.
• Improve services via analytics.

3. Data Sharing

• Drivers: Share pickup/drop-off addresses and receiver contact details to fulfill orders.
• Third Parties: Tap Payment (payment processing), SMS services (Twilio), and cloud providers (AWS).

4. Data Security

Encrypted passwords, secure servers, and restricted access to protect your data.

5. Your Rights

• Access, correct, or delete your data via the App or by contacting us.
• Opt out of marketing communications.

6. Cookies

We use cookies for session management and analytics. Adjust browser settings to disable.

7. Policy Updates

Changes will be posted on hawaago.com/privacy-policy.

8. Compliance

Adheres to Bahrain’s Personal Data Protection Law (PDPL 2018).

Contact: support@hawaago.com | HAWAA W.L.L, Bahrain